Effective Date: 2025/06/27
Last Updated: [2025/06/27]
At Bea-Tech, we respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or interact with us.
1. What Information We Collect
We may collect and process the following types of personal information:
- Contact Information: Full name, email address, phone number, delivery address.
- Payment Information: Billing address and payment details (Note: We do not store card numbers. Payments are processed through secure third-party gateways).
- Account Information: Username and password (if you create an account).
- Device and Usage Information: IP address, browser type, operating system, access times, and activity logs.
- Communication Records: Emails, messages, or phone calls to our support team.
2. How We Collect Your Information
We collect your personal information in the following ways:
- When you purchase through our website.
- When you create an account or subscribe to our newsletter.
- When you fill in contact forms or communicate with us.
- Through cookies and website analytics tools (e.g., Google Analytics).
3. Why We Collect Your Information
We use your information to:
- Process orders and deliver products.
- Manage customer accounts and communication.
- Improve our website and services.
- Send important service and order-related updates.
- Send optional marketing messages (only with your consent).
- Comply with legal obligations and protect our rights.
4. Sharing of Personal Information
We do not sell or rent your personal data to third parties. However, we may share your data with:
- Trusted service providers: for payment processing, delivery, IT services, and customer communication (only as necessary).
- Regulatory authorities: if required by law or in the case of fraud investigation.
All third parties are obligated to keep your data secure and only use it for the purposes we’ve outlined.
5. Data Security
We implement appropriate technical and organisational measures to protect your information from loss, misuse, unauthorised access, or disclosure. These include:
- SSL encryption for website traffic.
- Password-protected user accounts.
- Secure data storage and access control.
6. Your Rights Under POPIA
You have the right to:
- Access your personal data.
- Correct or update inaccurate data.
- Object to the processing of your data in certain cases.
- Withdraw consent for optional data processing (like marketing).
- Request deletion of your data where applicable.
To exercise any of these rights, please email us at [Your Email Address].
7. Cookies Policy
We use cookies to improve your browsing experience, remember preferences, and collect anonymous analytics. You can control or disable cookies via your browser settings.
8. Retention of Data
We will retain your personal information only as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law.
9. Children’s Privacy
Our website is not intended for users under the age of 18. We do not knowingly collect personal data from children without parental consent.
10. Changes to This Policy
We may update this Privacy Policy occasionally. All updates will be posted on this page, and your continued use of our site means you accept those changes.
11. Contact Us
If you have any questions, complaints, or requests regarding this Privacy Policy, please contact our Information Officer:
Bea-Tech
Information Officer: Bianca
Email: bianca@bea-tech.co.za
Phone: 016 023 0298
Address: 36 Schumann St, Vanderbijlpark S. W. 5, Vanderbijlpark, 1911
Our website address is: https://www.bea-tech.co.za.